Change is in the hands of the client (young person) and is fostered through a therapeutic alliance. This connection creates an opportunity to generate hope, the courage to face difficult issues and support to make adjustments that can be uncomfortable and frightening.
Client centered, client directed counselling creates a foundation for change that is balanced with individual, family and community wellbeing and safety.
Every young person has the right to be treated with dignity and respect and to receive services that are sensitive to their individual strengths, needs, identity, culture, sexual orientation, gender identity, ability, race, income, relationships, and developmental stage. Clients need services that establish trust between the young person and Peterborough Youth Services.
Developing a therapeutic understanding by creating space to explore the client’s thoughts, feelings, life events and circumstances, as well as their strengths and resources, supports and facilitates growth and change.
Respecting the right to confidentiality of the young person and family (except where this right is taken away by law), is one of the foundations for creating a trusting, therapeutic alliance.
Every young person deserves a community of people interested in their welfare that forms an essential source of support for them. We believe that our services are most effective when we are able to form appropriate partnerships and collaborations with this support network and, when needed, to support and encourage the creation of this support system.
Every young person who is eligible, has an equal right to our services. We strive to eliminate any barriers a young person might be experiencing preventing access in a timely and effective manner.
Service is most effective when offered in a flexible and responsive manner in order to meet the unique and diverse needs of the individuals as well as the community we serve.
The young person we work with has the right to service delivered by a multidisciplinary team that is informed by relevant research and practice literature.
Clinical decisions are a shared responsibility between the client, clinician, clinical team and clinical supervisor. This is reflected in our commitment to make clinical discussions and supervision, both individually and as a team, a priority.